Terms + Privacy Policy

Terms & Conditions

PLEASE READ THE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE.

This site is free to use by our visitors. And by using this site, you the user are agreeing to comply with and be bound by the following terms of use. After reviewing the following terms and conditions thoroughly, if you do not agree to the terms and conditions, please do not use this site.

Acceptance of Agreement. You agree to the terms and conditions outlined in this Terms and Conditions of use Agreement (Agreement) with respect to our site (www.thenewprimal.com). This Agreement constitutes the entire and only agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the content, free product samples or freebie offers or services provided by or listed on the Site, and the subject matter of this Agreement. This Agreement may be amended by us at any time and at any frequency without specific notice to you. The latest Agreement will be posted on the Site, and you should review this Agreement prior to using the Site.

Copyright. The content, organization, graphics, design, and other matters related to the Site are protected under applicable copyrights and other proprietary laws, including but not limited to intellectual property laws. The copying, reproduction, use, modification or publication by you of any such matters or any part of the Site is strictly prohibited, without our express prior written permission.

Deleting and Modification. We reserve the right in our sole discretion, without any obligation and without any notice requirement to you, to edit or delete any documents, information or other content appearing on the Site, including this Agreement.

Indemnification. You agree to indemnify, defend and hold us, our officers, our partners, attorneys and employees harmless from any and all liability, loss, damages, claim and expense, including reasonable attorney’s fees, related to your violation of this Agreement or use of the Site.

Disclaimer. THE CONTENT, SERVICES, FREE PRODUCT SAMPLES AND FREEBIE OFFERS FROM OR LISTED THROUGH THE SITE ARE PROVIDED “AS-IS,” “AS AVAILABLE,” AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED, INCLUDING BUT NOT LIMITED TO THE DISCLAIMER OF ANY IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, QUALITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THIS SITE AND ANY WEBSITE WITH WHICH IT IS LINKED. THE INFORMATION AND SERVICES MAY CONTAIN BUGS, ERRORS, PROBLEMS OR OTHER LIMITATIONS. WE HAVE NO LIABILITY WHATSOEVER FOR YOUR USE OF ANY INFORMATION OR SERVICE. IN PARTICULAR, BUT NOT AS A LIMITATION, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LOSS OF MONEY, LITIGATION, OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE NEGATION OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN US AND YOU THE USER. THIS SITE AND THE INFORMATION WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US THROUGH THE SITE SHALL CREATE ANY WARRANTY, REPRESENTATION OR GUARANTEE NOT EXPRESSLY STATED IN THIS AGREEMENT. THE INFORMATION AND ALL OTHER MATERIALS ON THE SITE ARE PROVIDED FOR GENERAL INFORMATION PURPOSES ONLY AND DO NOT CONSTITUTE PROFESSIONAL ADVICE. IT IS YOUR RESPONSIBILITY TO EVALUATE THE ACCURACY AND COMPLETENESS OF ALL INFORMATION AVAILABLE ON THIS SITE OR ANY WEBSITE WITH WHICH IT IS LINKED.

Limits. All responsibility or liability for any damages caused by viruses contained within the electronic file containing the form or document is disclaimed. We will not be liable to you for any incidental, special or consequential damages of any kind that may result from use of or inability to use the site.

Third-Party Website. All rules, terms and conditions, other policies (including privacy policies) and operating procedures of third-party linked websites will apply to you while on such websites. We are not responsible for the content, accuracy or opinions express in such Websites, and such Websites are not investigated, monitored or checked for accuracy or completeness by us. Inclusion of any linked Website on our Site does not imply approval or endorsement of the linked Website by us. This Site and the third-party linked websites are independent entities and neither party has authority to make any representations or commitments on behalf of the other. If you decide to leave our Site and access these third-party linked sites, you do so at your own risk.

Third-Party Products and Services. We advertise third-party linked websites from which you may purchase or otherwise obtain certain sample goods, freebie offerings or free trial services. You understand that we do not operate or control the products, free offerings or services offered by third-party linked websites. Third-party linked websites are responsible for all aspects of order processing, fulfillment, billing and customer service. We are not a party to the transactions entered into between you and third-party linked websites. You agree that use of such third-party linked websites is at your sole risk and is without warranties of any kind by us, expressed, implied or otherwise. Under no circumstances are we liable for any damages arising from the transactions between you and third-party linked websites or for any information appearing on third-party linked websites or any other site linked to or from our site.

Submissions. All suggestions, ideas, notes, concepts and other information you may send to us (collectively, “Submissions”) shall be deemed and shall remain our sole property and shall not be subject to any obligation of confidence on our part. Without limiting the foregoing, we shall be deemed to own all known and hereafter existing rights of every kind and nature regarding the Submissions and shall be entitled to unrestricted use of the Submissions for any purpose, without compensation to the provider of the Submissions.

General. You agree that all actions or proceedings arising directly or indirectly out of this agreement, or your use of the site or any sample products, freebie offers or services obtained by you through such use, shall be litigated in the circuit court of Berkeley County, South Carolina or the United States District Court for the Central District of South Carolina. you are expressly submitting and consenting in advance to such jurisdiction in any action or proceeding in any of such courts, and are waiving any claim that Berkeley County, South Carolina or the central district of South Carolina is an inconvenient forum or an improper forum based on lack of venue. This site is controlled by The New Primal, LLC. in the State of South Carolina, USA. As such, the laws of South Carolina will govern the terms and conditions contained in this Agreement and elsewhere throughout the Site, without giving effect to any principles of conflicts of laws.

Return Policy. Our Return Policy can be found HERE.

 

Privacy Policy

The New Primal, LLC (“The New Primal” or “we”) has developed this Privacy Policy to help you understand how we use and/or disclose information that you provide to us and information that we collect from your device (e.g., your computer, phone, or other mobile devices) (“Device”) while you access, browse, and use our official website, located at https://thenewprimal.com  (the “Website”).

By using the Website, you agree to this Privacy Policy and consent to the collection and use of your information as outlined in this Privacy Policy. You also agree to The New Primal's Terms of Use found below in the Terms of Use section, which are incorporated into this Privacy Policy.

WHAT TYPE OF INFORMATION DOES The New Primal COLLECT?

When you access, browse, or use the Website, the type of information that we collect from you can be broken down into the following categories: the information that you provide to us directly, information that we collect automatically while you use the Website, and information collected from third parties.

Information You Provide to Us Directly. When you use the Website, there is certain information you may provide to us directly:

  • To Create an Account: To access some of the features of the Website, you will need to create an account (“Account”). Unless you choose to create an Account by signing into to a Third-Party Platform (as defined below), you will need to provide us with your first and last name, your email address, and a password. In addition, if you would like to purchase products, you will need to provide us with your mailing address. Any billing information that you provide is stored by our third-party payment processors, PayPal, Stripe, Shopify Pay, Amazon Pay, and Recharge, and we may add or remove payment processors at a later time. The payment processor's use of your information is subject to that payment processor's privacy policy.  
  • Customer Support: If you contact us via email or chat with us directly on the Website, we will collect and store the contact information you provide to us (e.g., your email address and your name) so that we can respond to your requests.
  • Product Reviews and Other Public Comments: Throughout the Website, you have the option to post public product reviews and other comments. These reviews and comments will be seen by others who visit the Website, and we may access in real-time, record, or store archives of these public comments on our servers to protect The New Primal's interests and to personalize your experience on the Website.

Information that We Collect Automatically: When you use the Website, there is certain information that we will automatically collect from the Device that you are using to visit the Website including, without limitation, identifiers such as your IP address and other location information, and "Log Information" such as your browser type, operating system, referral and exit pages, and your access times. We use cookies and log files to collect this information automatically. 


For more information on our use of cookies, please see below in the Cookies Section 4.

Information Collected from Third Parties:
You may create an account with us by logging into your account on a third-party platform (e.g., Facebook, Google, or Amazon) (“Third-Party Platform”). Depending on your privacy settings, when you connect your Account with a Third-Party Platform, we may collect certain information from the Third-Party Platform, including, but not limited to, your name and location.

HOW WE USE YOUR INFORMATION

We use your information in the following ways:
  • To operate, improve, and maintain the Website
  • To personalize your experience on the Website
  • To fulfill your orders and respond to your customer service requests
  • To send you newsletters, information, or updates about Signal (for more information about newsletters and other marketing communications, please see our section Newsletters and Other Marketing Communications (section 5.)
  • To respond to your questions
  • To understand how you interact with the Website
  • To enforce our Terms of Use (below) and to comply with our legal obligations

THIRD PARTIES WE MAY SHARE YOUR INFORMATION WITH

The New Primal does not sell your information to third parties without your prior consent, and will only share or disclose your information as follows:

Third-Party Service Providers: We engage third parties to perform services on our behalf, such as services for payment processing, customer service, email delivery, hosting, and analyzing data. We will share or allow these third-party service providers to access your information, including, without limitation, Log Information and IP addresses, so that they can provide us with the services. We contractually require all third-party service providers to only use your information in connection with the requested services and to treat your information as confidential information.

Business Transfers: As we continue to develop our business, we may reorganize as a business entity, acquire entities, subsidiaries, or business units, or enter into joint ventures with third-parties. In any of these types of transactions, any information you provide may be one of the transferred business assets (subject to any pre-existing privacy notice unless you consent otherwise). If all or substantially all of our assets are acquired or we merge with a third-party, your information will likely be one of the transferred assets. You understand and agree that we reserve the right to transfer any information collected from you in the case of any such transfer. In such event, we will use reasonable efforts to notify you before information about you is transferred and becomes subject to a different privacy policy.

Legal: We may disclose information you provide to respond to subpoenas, court orders, requests from authorities, and other legal processes, and to establish/exercise our legal rights. We may also disclose your information to defend against legal claims when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. We may share your information to investigate, prevent or take action regarding illegal activities, suspected fraud, and situations involving potential threats to the physical safety of any person, violations of our Terms of Use, or as otherwise required by law.

COOKIES

A cookie is a small text file that is stored on your web browser and used to recognize you while you use our website. Cookies can either be session cookies, which are cookies that expire automatically when you close your web browser, or persistent cookies, which are cookies that persist indefinitely or for a set period. Cookies can also be placed by the website that you are visiting, which are called “first-party cookies,” and or they can be placed by other companies, which are called “third-party cookies.”
  • How we use cookies: The New Primal uses first-party cookies to identify users, analyze their use of the Website, such as which links the user clicked on the Website and the amount of time spent on the Website, and to show users advertising that they would find the most interesting. We also use cookies to remember your preferences, such as staying logged into your Account and remembering the items in your shopping cart.
  • What Third Parties Use Cookies on the Website? As written above, The New Primal uses third-party service providers to perform services on our behalf, such as analytics. Analytics companies, such as Google Analytics, will use cookies to generate statistics about Website traffic.
  • What Are My Cookie Options? If you do not want to receive cookies while browsing the Website, you can set your browser to refuse the cookies. You may also delete cookies after visiting the Website. To decline or delete cookies, please refer to the specific instructions provided by your web browser. Please also note that if you choose to refuse certain cookies from the Website, some parts of the Website may not be available to you.
  • What Other Tracking Technologies Does The New Primal Use? We use other technologies such as local shared objects (LSOs or Flash cookies), web beacons, and pixel tags to identify you or your Device, save your preferences, and to track your events on the Website.

NEWSLETTERS AND OTHER MARKETING COMMUNICATIONS


We may use your information to send you newsletters and other marketing communications about The New Primal. If you wish to unsubscribe from a mailing list, you can click on the “unsubscribe” link at the bottom of the email, and you will stop receiving marketing communications. Please allow up to twenty-four hours before you stop receiving marking communications. Please also note that you may continue to receive emails unrelated to marketing.

SOCIAL MEDIA FEATURES

The Website includes integrated social media features, such as the Facebook “like” button and the Twitter “share” button. Depending on your privacy settings on the social media platform, these features may collect information such as your name and location information. Social media features are hosted by that social media network and your interactions with these features are governed by the privacy policy and terms of use of that social media network.

THIRD PARTIES AND THEIR PRIVACY POLICIES


Throughout the Website, you will see links to third-party websites or applications that are controlled by companies other than The New Primal. If you click on these links and visit the third-party websites or applications, we are not responsible for the content or services provided by these third parties. You are subject to the terms of use and privacy policies of the third parties and we encourage you to review them.

SECURITY.

The security of your information is vital to The New Primal. We follow generally accepted industry standards to protect the information submitted to The New Primal, both during transmission and once it is received. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. While no security system is entirely secure, we and our third-party partners and vendors take appropriate security measures to protect against unauthorized access or disclosure of the information we collect. For The New Primal, this includes, but is not limited to, ensuring that all information is disclosed only on a "need to know" basis and ensuring that all information collected by The New Primal is done so via secured connections and protected and encrypted industrial-grade security software to guard against unauthorized access.

INTERNATIONAL TRANSFERS OF YOUR INFORMATION.

As an organization operating through the internet, we may transfer your information across international borders to third parties acting on its behalf, or for the purposes of processing or storing your information under this Privacy Policy. By providing any information to us, you consent to the transfer, processing, access, and storage of such information outside of your country of residence, where data protection standards may be different.

ACCESSING, MANAGING, AND UPDATING YOUR INFORMATION.

If you wish to review, update, or delete the information we have about you, you may do so under your Account settings, or you may contact us at customerservice@thenewprimal.com.

MINORS.

The Website is not directed to children under the age of 13, and we do not knowingly collect information from children under the age of 13. If we learn that we have received any information from a child under the age of 13, we will delete such information. Please contact us at customerservice@thenewprimal.com if you believe we have collected information from a child.

CHANGES TO THIS PRIVACY POLICY.

We may update this Privacy Policy from time to time. If we make any material changes as to how we collect, use, or disclose your information, we will notify you via email if we have your email address on record, or via a notice on the Website.

CONTACT US.

If you have any questions about this Privacy Policy, please contact us at customerservice@thenewprimal.com.