Help Center

FAQ

Products

What is the difference between jerky and meat sticks?

Are your products organic?

How are the kids snacks different from the adult snacks?

What preserves the jerky if it’s all natural?

What is the shelf life of The New Primal products?

Orders

How long will I have to wait for my tasty treats to arrive?

Why does this charge display as Whitebox INC on my credit card statement?

What is your return policy?

Did you only receive half of your shipment?

Sourcing

How do you make healthy, clean versions of meat sticks?

What does Grass-fed, Grass-finished mean?

Miscellaneous

Interested in joining the tribe?

Do you have any wholesale opportunities?

I live outside the US? Can I still buy The New Primal products?