Frequently Asked Questions


How long will I have to wait for my order to arrive?

Why can I no longer purchase The New Primal and Noble Made products together?

Why is my promo code not working?

I need to modify/edit/cancel my subscription. How do I do that?

Free shipping isn't applying on my order.

Can't find a product on our website?

I live outside the United States. How can I buy The New Primal products?

What is your return policy?

Product & Ingredient Information

Where can I find nutrition and ingredient information for my product?

Do any of your products contain dairy?

Allergen & Manufacturing Practices

Be a Part of The New Primal Community/Team

Want The New Primal to be part of your event?

Want to join our Team?

Contact Us

Product or Shipment Issue? Let us know!

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